Refund policy

We want you to love what you ordered. If you're not completely satisfied, we accept returns under the following conditions:

  • Return window: Returns must be requested within 20 days of delivery.
  • Condition: Items must be unused, unworn, and returned in their original packaging.
  • Custom & personalized items: Items that have been personalized or custom-made are final sale and cannot be returned.
  • Return shipping: Return shipping costs are the customer's responsibility.
  • Refunds: Once we receive and inspect your return, we will process a refund to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.

To start a return, please contact us with your order number and the reason for the return.