Refund policy
We want you to love what you ordered. If you're not completely satisfied, we accept returns under the following conditions:
- Return window: Returns must be requested within 20 days of delivery.
- Condition: Items must be unused, unworn, and returned in their original packaging.
- Custom & personalized items: Items that have been personalized or custom-made are final sale and cannot be returned.
- Return shipping: Return shipping costs are the customer's responsibility.
- Refunds: Once we receive and inspect your return, we will process a refund to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.
To start a return, please contact us with your order number and the reason for the return.